Superior Casino has been in business since 2006 and has a successful track record of offering a complete online gaming experience, focusing not only on the games offered, but also on superb customer support and overall casino management. Since 24VIP Casino is sister site to the already renowned Superior Casino, it is only natural that it also boasts excellent online casino satisfaction. Both brands count on a team of professionals that have been in the casino industry for decades, guaranteeing an excellent service.

When it comes to customer support, both casinos offer a great variety of channels for players to reach a well-trained and courteous customer support representative that is prepared to help customers in any way possible 24 hours/7 days a week. These channels include Live Chat and email, which are available year round. Players looking for immediate assistance simply need to click on the Live Chat button that’s available in various areas of the casino. Players either have to log on or enter their registered email address to initiate a chat with a customer support agent. This convenient tool is perfect for players in need of rapid assistance.

Moreover, the casino’s management team has also made sure that any and every question, doubt or inquiry is answered in another customer support tool available on the websites of each brand. Players can turn to the frequently asked questions (FAQs) area where they’ll find answers to some of the most common concerns. These include questions about bonuses, payouts, loyalty comp points, password and more.